ServicePlus Cookie Policy

---

---

Effective Date: 01-Sep-2023

Last Updated: 29-Aug-2023

 

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

ServicePlus reserves the right to amass non-personal information in order to perform behavioural analysis to improve the user’s experience. Such data is generally automatically collected through small files known as “cookies” or other electronic means. Users are able to disable, delete or alter the use of “cookies” through their browser.

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze where it needs improvement.

ServicePlus does not seek to collect information that can personally identify website visitors, except when such information is provided on a voluntary basis such as registering for a contest.

As most with most online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Types of Cookies we use

Functional Cookies

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

wp-wpml_current_language     Duration: session

WordPress multilingual plugin sets this cookie to store the current language/language settings.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

_gid     .Duration: 1 day

Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.

_gat_gtag_UA_*           Duration: 1 minute

Google Analytics sets this cookie to store a unique user ID.

_ga_*   .serviceplusgroup.ca     Duration: 1 year 1 month 4 days

Google Analytics sets this cookie to store and count page views.

_ga       Duration: 1 year 1 month 4 days

The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.

attribution_user_id      .typeform.com Duration: 1 year

This cookie is set by Typeform for usage statistics and is used in context with the website’s pop-up questionnaires and messengering.

CLID     www.clarity.ms Duration: 1 year

Microsoft Clarity set this cookie to store information about how visitors interact with the website. The cookie helps to provide an analysis report. The data collection includes the number of visitors, where they visit the website, and the pages visited.

_vwo_uuid_v2 Duration: 1 year

This cookie is set by Visual Website Optimiser and calculates unique traffic on a website.

_vwo_ssm        dev.visualwebsiteoptimizer.com           Duration: 1 year 1 month 4 days

This cookie is set by VWO to track visitor behavior.

_clck    Duration: 1 year

Microsoft Clarity sets this cookie to retain the browser’s Clarity User ID and settings exclusive to that website. This guarantees that actions taken during subsequent visits to the same website will be linked to the same user ID.

_clsk    Duration: 1 day

Microsoft Clarity sets this cookie to store and consolidate a user’s pageviews into a single session recording.

MR       Duration: 7 days

This cookie, set by Bing, is used to collect user information for analytics purposes.

SM       .c.clarity.ms     Duration: session

Microsoft Clarity cookie set this cookie for synchronizing the MUID across Microsoft domains.

Performance

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

_uetsid            Duration: 1 day

Bing Ads sets this cookie to engage with a user that has previously visited the website.

_uetvid Duration: 1 year 24 days

Bing Ads sets this cookie to engage with a user that has previously visited the website.

SRM_B Duration: 1 year 24 days

Used by Microsoft Advertising as a unique ID for visitors.

Advertisement

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

MUID   Duration: 1 year 24 days

Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.

rl_user_id        form.typeform.com      Duration: never

RudderStack set this cookie to store a unique user ID for the Marketing/Tracking purpose.

rl_anonymous_id         form.typeform.com      Duration: never

RudderStack set this cookie to store statistical data of users’ behaviour on the website, which can be used for internal analytics by the website operator.

uuid     dev.visualwebsiteoptimizer.com   Duration:  3 months

MediaMath sets this cookie to avoid the same ads from being shown repeatedly and for relevant advertising.

ANONCHK         Duration: 10 minutes

The ANONCHK cookie, set by Bing, is used to store a user’s session ID and verify ads’ clicks on the Bing search engine. The cookie helps in reporting and personalization as well.

rl_page_init_referrer   form.typeform.com Duration: never

Rudderstack sets this cookie, which is used to store performed actions on the website.

rl_page_init_referring_domain   form.typeform.com _ Duration: never

Rudderstack sets this cookie, which is used to store performed actions on the website.

rl_group_trait  form.typeform.com Duration: never

Rudderstack sets this cookie, which is used to store performed actions on the website.

rl_group_id      form.typeform.com Duration: never

RudderStack sets this cookie to collect user activity on the web.

rl_trait form.typeform.com      Duration: never

Rudderstack sets this cookie, which is used to store performed actions on the website.

Uncategorized

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. They are related to our use of electronic forms.

AWSALBTGCORS           form.typeform.com      Duration: 7 days

No description available.

tf_respondent_cc         .typeform.com Duration: 6 months

No description available.

AWSALBTG       form.typeform.com      Duration: 7 days

No description available.

383aeadb58     forms.zohopublic.com  Duration: session

Manage cookie preferences

Cookie Settings You can change your cookie preferences any time by logging in to the ServicePlus website, clicking on your name and then ‘Manage my account’. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using any other web browser, please visit your browser’s official support documents.